Privacy Policy
At Maravakandy Resort ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation.
Information We Collect
Personal Information
When you make a booking enquiry or contact us, we may collect:
- •Name
- •Email address
- •Phone number
- •Booking preferences and dates
Automatically Collected Information
We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing patterns. This is used for analytics and improving our services.
How We Use Your Information
- •To process and manage your booking enquiries
- •To communicate with you about your reservation or enquiry
- •To improve our website and services
- •To send you promotional information (only with your consent)
- •To comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- •With service providers who assist in our operations (e.g., website hosting)
- •When required by law or legal process
- •To protect our rights, privacy, safety, or property
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, though this may limit some features of our website.
Third-Party Links
Our website may contain links to third-party websites (such as WhatsApp, Google Maps, and social media platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Your Rights
You have the right to:
- •Request access to the personal data we hold about you
- •Request correction of inaccurate information
- •Request deletion of your personal data
- •Withdraw consent for marketing communications
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Questions?
If you have any questions about this Privacy Policy, please contact us.
Last updated: April 2026